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Case management features that actually save you time
Capture all of the right data efficiently, so you can focus on the human support you provide to victims, not endless admin.
Best-practice knowledge base
Training your staff is one thing, but getting that best practice to flow through day to day actions in another. Build you policies and handbooks into your REACH knowledge base to always give you team the best next step for your service.
AI-powered reporting
Do reports take you weeks, if not months to create? Not any more. Explain what you want in your report and let our AI assistant do the rest. Zero-stress reporting in seconds.
Your whole service, managed in one place
Charities
Local authority
Police
Case Management
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Service user, perpetrator and child records with full case history
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Whole-family relationship mapping
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Support and safety plans
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Case notes, contact and incident logging
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Manual referral logging
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Embeddable referral forms
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Document storage
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Native sector standard assessments
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Custom assessments and forms
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Risk scoring on record
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Flags, alerts and review reminders
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Case exclusion
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Serious incident recording and reporting
Multi Agency​
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Referrals out and onward signposting
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MARAC meeting management
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MATAC meeting management
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DHR management
Service Management​
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Management dashboards
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Staff resource management
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Policy knowledge base
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Custom permission sets
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Partner management
AI-powered ​​
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AI Case Manager ​
AI Knowledge Base​
AI Reporting and Outcomes
Your questions, answered.
Is AI safe to use in the DA sector?
Our AI assistant is built on large language models from established providers, but we run them inside our own infrastructure on Microsoft Azure in the UK. Your data stays inside that environment. It is never sent to a public AI service, never used to train any model, and never seen by any other organisation.
Can I migrate my organisation's data?
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Yes, you can migrate your data into REACH to ensure all of the service users continue to receive vital support without issue. Once you sign up to REACH, we'll take you through our onboarding and configuration process to get you set up.
What does onboarding look like?​
We make onboarding simple by configuring your account for you. You share the users, agencies, policies and processes you have we take care of the rest.
Is there training? ​
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We blend our onboarding sessions and knowledge base with our AI assistant to ensure your team always has the answers to any questions they have. Our aim is to have the right guidance with your team instantly.
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