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Housing Case

Harmonia Cloud

Lives are complex and so are tenancies. We help you support sustainable long-term homes for those in need.

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Harmonia Cloud is an all-in-one property management system developed in collaboration with Housing Associations. The outcome-focused platform saves time for your teams by streamlining each stage of the social housing tenancy journey. 

How our clients use Harmonia

  • Case management for social housing clients

  • Managing the tenancy from automated rent cycles to arrears analysis

  • Property management and budgeting

  • Property maintenance

Providing real value

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Increase productivity

Through workflow automation, single source of truth, record linking & lookups

Increase property turnaround icon

Increase property turnaround
With end-to-end void management

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Increase confidence

With success focused reporting that integrates with 3rd party BI platforms

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Reduce training requirements

With implanted processes & expert account support

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Stay up to date

Meet demand with continual product evolution based on regulatory needs

1,200 Properties managed
23,000 Tenants housed
40,000 Repairs carried out

Product features

Tenancy management

  • Multiple period rent cycles

  • Arrears analysis & management

  • Exports for accounting integration

  • Import bulk income schedules

  • Recharge management

Tenant support

  • Develop support plans including outcome stars

  • Record multiple services per tenant

  • Communicate with tenants (Email, text & letters)

  • Risk assessments

Property management

  • Property portfolio details & condition management

  • Cost centre budgeting

Property maintenance

  • Planned, cyclical and emergency maintenance management

  • Track & manage repairs in real time

Reporting & insights

  • Custom reporting inc. 3rd party BI integration

  • Funding support

Service extensions

  • Keep up with legislation: with an agile, fast evolving platform that moves with the sector

What our clients are saying


“We have been a customer of Harmonia now for over three years and have adapted the support system for our use.


This work has flowed well and enabled our staff to deliver a fantastic service to our clients. With you help and support with this it has been very much hassle free.”

Andy Horsnail  YMCA Burton

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