Coastal Housing Group Limited
Coastal Housing Group introduced Wrapp, Jamm and Daybook back in 2005. Paloma’s commitment to innovation and customer led development set them apart from any other software company we have ever worked with. Responding to needed change speedily, they have allowed us to support process changes identified in our Systems Thinking approach to continuous improvement. Staff are knowledgeable, friendly and above all else, available whenever you need them. They also understand that a Doughnut can reach the areas no other cake can reach!
Bournemouth Churches Housing Association
We’ve been working with Paloma Systems Ltd since 2002, using WRAPP and JAMM. I’m still delighted with their approach to support calls, development requests and training needs. The staff team are customer-focused and considerate of our every need. The packages themselves are integrated and highly flexible. As such they offer great value for money – we’ve saved thousands of pounds by having modifications made to our Paloma installations rather than having to buy whole new packages. It really does deliver joined-up data management to our joined-up social housing and support business.
Brent Mind
We have been using Wrapp since 1998 and have found it to be a comprehensive, modern and yet straight forward package to use and we have never had any reason to complain about its functions. It does everything we want it to do and more and works really well as an export into our Sage accounting system. Paloma are excellent at responding to queries and customising aspects of the package to suit the User’s needs and the staff are friendly and extremely helpful.
Havant Housing Association
Paloma Systems are the way forward when it comes to management systems. The potential is endless when it comes expanding the service Paloma offer. No request for assistance is ever turned down and always with a cheery disposition from all the team.
Tamil Community Housing Association
We have been using WRAPP & JAMM for more than fifteen years, not only because they are effective tools for monitoring the rents and maintenance of tenanted properties but also because of the excellent customer-care with periodical updates and training provided by the staff of Paloma. These softwares are user-friendly and generate relevant housing management reports to meet the Board’s and other statutory requirements and expectations.
Worthing Homes
Paloma Systems have provided a strong reliable service since we started working with them in 1999. They have developed a number of our internal systems, to meet the specific & unique demands of our organisation.
